We're up north this month for our October store profile, Maryborough in Queensland. Owner Daryn Brims and Manager Jason Loft answer our 8 profile questions.
Pedders Suspension Maryborough
Daryn Brims - Owner and Jason Loft - Manager
Brimsy & Lofty
4. Years/months you have been running this Pedders store
1 year and 3 months.
5. What makes this a great Pedders store?
Our exceptional customer service. We are always looking at how we can give our customers (both trade and retail) an awesome experience that they will not receive anywhere else. Every vehicle that has work performed on it in our workshop receives a complimentary wash and vacuum, tyres shined and windows cleaned. They also get one of delicious locally made gingerbread men and free recheck in 1000kms.
We also give customers a free Tech Check and Report on their birthday month to show we are committed to ensure their vehicle performs to its potential in terms of comfort, handling and safety. We want to have customers for life! Not sell as much product as we can and never see them again. Our focus is on working with our customer’s budgets to achieve the best possible outcome for them and their vehicle.
Our promise to every customer is that we will solve your prime item of concern.
Brimsy - Golf, local business development
Lofty – Soccer, marketing
7. Current car
Landrover Discovery 4 - Brimsy
Holden Commodore VT(Pedders Company Vehicle) - Lofty
8. Dream car
Lamborghini – Brimsy
Toyota 86 - Lofty